Frequently Asked Questions

Download the kid.studio app, power on your Avery, and follow the in-app pairing guide. The app will find your device via Bluetooth and help you connect it to WiFi.

Make sure Avery is powered on and the LED is lit. Ensure Bluetooth is enabled on your phone. Try moving closer to the device. If it still doesn't appear, try restarting both Avery and the app.

Avery only supports 2.4GHz WiFi networks. Most routers broadcast both bands - make sure you connect to the 2.4GHz network during setup.

You can add podcasts (via search or RSS URL), audiobooks, music feeds, stream from Spotify (Premium required), create personalized AI Stories, record your own audio messages, and build Mixes that combine any content into a custom playlist.

Open the app, go to the Shows tab, tap Add, and search for the podcast by name. You can also paste an RSS feed URL directly for podcasts not in our search.

Yes! Avery works offline. Downloaded content plays without WiFi. Use the app to download episodes before trips or in case of connectivity issues.

Avery can store 20+ hours of audio content, depending on audio quality. The app shows available storage and lets you manage downloaded content.

In the app, go to Settings > Parental Controls > Quiet Hours. Set the start and end times when Avery should not play audio.

Yes! Set a volume cap in Settings > Parental Controls > Volume Limit. This is especially useful if your child uses headphones.

Session limits restrict total listening time per day. Once the limit is reached, Avery will stop playing until the next day.

AI Stories lets you create personalized audio stories starring your child. Choose a theme (adventure, bedtime, science, etc.), set an age range, and optionally add special requests. The story is generated, narrated, and sent to your Avery for playback.

We're still working through pricing for AI Stories. If you join our insider beta, there will be no cost during the beta period. We'll share final pricing details before launch.

Yes. Every generated story shows you the full text before it plays. You review and approve the story in the app — nothing reaches Avery until you say so.

Yes! You can record your own bedtime stories, messages, or audio and send them to Avery. Great for when you're traveling or want to leave a goodnight message.

Your child never interacts with AI directly. Only parents can create stories, and every story is generated based on your inputs — theme, age range, and optional special requests. You read and approve the full story text before it ever plays. Nothing reaches your child without your review.

AI Stories uses only the information you provide when creating a story — a name, age range, and theme. We do not collect behavioral data, listening habits, or any other information about your child. Stories are generated on demand and are not used to train AI models.

No. Story creation is parent-only, done through the companion app. Your child uses Avery's physical controls to play and skip — they never interact with the AI or a screen.

Mixes are parent-curated playlists that combine episodes from different shows, songs, and stories into a single lineup. Great for bedtime routines, road trips, or daily listening.

Ensure the USB-C cable is firmly connected and you're using a 5V/2.5A power supply. Try a different cable or power adapter. The LED should light up within a few seconds of connecting power.

Check that the volume isn't at zero (turn the dial right). Verify content is downloaded or WiFi is connected. Try pressing the dial to ensure it's not paused.

Make sure your phone is on the same WiFi network as Avery. Check that Avery is powered on with a lit LED. Try closing and reopening the app.

This usually indicates a weak WiFi signal. Move Avery closer to your router, or download content for offline playback to avoid streaming issues.